FAQs

We offer a wide range of pool services, including weekly pool cleaning, filter cleaning, green-to-clear services, pool draining, repair services, and more. Our goal is to keep your pool in pristine condition year-round.

We serve the North Houston Area, including Tomball, Cypress, Magnolia. If you’re unsure if we cover your area, please reach out to us, and we’ll be happy to assist.

Absolutely! We understand that every pool is unique, and we offer custom maintenance plans tailored to your specific needs, usage patterns, and budget.

Yes, we offer chemical-only services for pool owners who prefer to handle cleaning themselves but need professional help with maintaining proper water chemistry.

Regular maintenance is key to keeping your pool in top condition. We recommend weekly pool cleaning and maintenance to ensure proper chemical balance, equipment functionality, and overall cleanliness. However, the frequency may vary depending on usage and environmental factors.

It depends on the type of service being performed. For routine cleaning, you can usually use your pool immediately afterward. However, for more extensive services like repairs or chemical treatments, it may be necessary to wait until the service is complete and the pool is safe for use. Our technicians will provide guidance specific to your situation.

You do not need to be home during pool service as long as we have access to your pool. Our technicians can complete the work and leave a detailed report of the service performed.

Pool draining is necessary when Total Dissolved Solids (TDS) or cyanuric acid levels are too high, when stains or algae growth persist, or when major repairs are needed. If you’re unsure, our technicians can assess your pool and advise if draining is required.

Cloudy water can be caused by several factors, including imbalanced chemicals, poor filtration, or algae growth. Our team can diagnose the issue and provide the necessary treatment to restore clear, sparkling water.

Water loss can be due to evaporation, leaks, or issues with your pool’s plumbing. If you’re noticing significant water loss, we recommend scheduling a leak detection service to identify and fix the problem.

Signs that your pool equipment may need repair include unusual noises, decreased water flow, visible leaks, or malfunctioning controls. If you notice any of these issues, it’s best to schedule a service appointment to prevent further damage.

Yes, we understand that some pool issues require immediate attention. We offer emergency repair services to address urgent problems and get your pool back in working order as quickly as possible.

We accept various payment methods, including credit/debit cards, checks, and Zelle. Payment details can be arranged at the time of service or through our online portal.

Scheduling a service appointment is easy! You can contact us by phone, email, or through our website to book a time that’s convenient for you. We offer flexible scheduling to accommodate your needs.

Our weekly pool cleaning service includes skimming the surface, vacuuming the pool floor, brushing the walls, checking and balancing water chemistry, emptying skimmer and pump baskets, and inspecting equipment. We ensure your pool is clean, safe, and ready for enjoyment.

The duration of a weekly pool cleaning session can vary depending on the size of the pool and its condition. On average, a standard cleaning takes about 15 to 30 minutes and in some cases, up to 60 minutes.

Yes, you will be notified when a technician is en route to your location. This ensures you know when to expect the service and can plan accordingly.

No, you don’t need to be home as long as we have access to your pool. Our technicians can perform the cleaning and will leave a detailed service report for your review.

Yes, our technicians will notify you immediately if they find any issues during the cleaning, such as equipment malfunctions, leaks, or chemical imbalances. We’ll provide recommendations for any necessary repairs or adjustments.